Vape News & Latest Vaping Updates

Here at Vape Town we take great pride in being more than a simple online shopfront. For more than a decade, we have built a strong reputation as a trusted stockist and retailer for vapers across the UK. Our core aim and mission has never changed, whether you are making the switch from cigarettes with the advice from our team of in-store experts or browsing our extensive catalogue of vape kits, premium e-liquids or pre-filled vape kits. To put it simply, we strive to provide exceptional high-performance products at incredibly competitive prices while providing a seamlessly easy customer journey.

As we constantly listen to your vital and highly-valued feedback and look for ways that we can optimise your shopping experience, we are incredibly excited to announce that we have officially upgraded our parcel delivery service, streamlining the entire delivery offering through Royal Mail First Class (RM24).

This article will help you to understand why we have decided to make this change, how it benefits you as a customer, what our renewed shipping structure looks like and how Vape Town continues to set the gold standard for online vape shopping in the UK. Don’t worry, we’re still offering our ever-popular free delivery on all orders over the £20 threshold.

Key takeaways from this article:

• All orders over £20 will receive free next working day shipping via the Royal Mail RM24 service

• Royal mail will deliver your parcel next day Monday to Saturday

• Our same day shipping applies to all orders placed by 4pm Monday to Friday

• We have removed the slower Royal Mail RM48 service which is what all free shipping orders were previously sent by.

• We will still offer our guaranteed paid for next day special delivery service in addition to RM24.

Why We Upgraded: The Need for Speed and Predictability

In this incredibly fast-paced world of modern day retail, slower parcel delivery speeds can be a dealbreaker in an online shopping experience. Let’s say that you are down to your last few bottles of your favourite e-liquid or perhaps you’re even on your last coil that has burnt out on a Tuesday afternoon and you can’t get into a store. You need a restock and replacements as quickly as possible, which means that you don’t want a slow turn around for the time it takes to make your order to the time that it arrives at your door.

In the past, retail logistics, particularly across the online shopping landscape, have presented a mixed bag of delivery experiences. Standard or even free shipping options across the board often faced a slower turn around, leaving customers no choice but to pay outlandish fees for next day delivery, just to be able to get the basic items in a reasonable frame of time.

We knew that we could provide a better service for our customers. We wanted to offer a shipping option that offered nationwide coverage and a strong commitment to next-day delivery targets without creating shipping cost increases for our customers. That’s why we have completely shifted our free and standard shipping options entirely to Royal Mail First Class (RM24).

What Makes Royal Mail RM24 a Game-Changer?

Royal Mail remains to be the most highly used UK parcel delivery service for a reason, and their RM24 infrastructure offers incredible advantages that perfectly align with Vape Town’s aim of providing the highest level of service excellence as possible:

1. Next-Day Delivery Aim: RM24 is designed to get parcels through the postal network at a speedy rate with the aim of next-day delivery. By combining our dispatch of parcels with this service, the vast majority of online orders will be with the customer a mere 24 hours after we pack them.
   
   

2. Unrivalled Local Reach: Unlike other couriers who may struggle with specific areas or routes, Royal Mail’s network covers every single residential address in the UK. Whether you live in a busy city or a quiet countryside village, your local postie knows how to get your package to you safely and quickly.
   
   

3. Seamless Changeover: RM24 fits perfectly into our warehouse workflow, allowing us to process and pack orders quickly, generate tracking instantly, and hand parcels directly into a secure mail delivery service that moves fast.
   
   

How Our New Shipping Setup Works: Monday to Friday Dispatch

We dispatch our orders Monday to Friday. Our dedicated and highly experienced team at our warehouse work tirelessly to ensure that every single order that is placed gets picked carefully, quality-checked, securely packaged and then dispatched with care, ensuring that the customer receives exactly what they ordered.

• The Dispatch Rhythm: When you place an order with us during the working week (Monday to Friday), our team processes it rapidly to ensure it catches that day’s collection. Order by 4pm for same day dispatch Monday to Friday.
  
  

• Reliable Handover: By partnering with Royal Mail for RM24, the goods that you ordered enter a high-priority sorting stream designed to accelerate transit times straight to your local delivery office.
  
  

Once you place your order with us, you will receive the following notifications:

• Firstly an order confirmation will land in your email inbox.

• Once we have picked, packed and handed your order to Royal Mail, you will get a shipping confirmation via email along with your tracking number.

• You can then use this tracking number to track the progress of your order through the Royal Mail Network.

• On the day of delivery, Royal Mail will send you a notification that your order is out for delivery.

Free Delivery Over £20: Keeping Vaping Affordable

At Vape Town, we strongly believe that premium quality and service shouldn’t come attached with financial hurdles. Nobody ever likes to see that the cost of their basket has increased substantially due to outlandish mandatory shipping fees.

To show our appreciation for your continued loyalty, we have kept our customer-first shipping thresholds straightforward and rewarding:

Enjoy FREE Delivery on all orders over £20 at Vape Town!

Whether you are stocking up on your favourite e-liquids, bulk buying replacement coils or bundling your preferred e-liquids with a pack or replacement pods or coils, hitting the £20 threshold for free delivery couldn't be any easier.

Why Online Shopping with Vape Town Beats the High Street

While we love welcoming our customers into our high street stores for expert advice, shopping online at www.vapetown.co.uk offers a a much wider range of products than our stores can carry and you can enjoy our new delivery structure, which has been upgraded with Royal Mail RM24:

• Massive Selection: Our online store offers an expansive variety of stock that our high-street store shelves don't have the storage space to carry. If you're looking for a specific flavour or a certain coil resistance, you're far more likely to find it on our online store.
  

• Ultimate Convenience: Shop 24 hours a day, 7 days a week. No need to worry about parking hassles, no weather worries, and no need to adjust your schedule to make store opening hours work for you. Place your order and then let our Monday to Friday warehouse team pack and dispatch it, and watch it speed toward you via RM24.
  

• Transparent Customer Reviews: With over 8,000 verified customer reviews across Trustpilot and Google, retaining an outstanding average rating of 4.8 out of 5 stars, you can shop with complete confidence knowing that our service is backed by a community of satisfied vapers.
  
  

Tips for Getting the Most Out of Your Vape Town Orders

To ensure your online shopping and delivery experience remains simple and seamless every single time, keep these quick tips in mind:

1. Aim for the £20 Threshold: Always check your basket total before checking out. If your basket total is at £18, adding a pack of coils/pods, or an extra bottle of e-liquid will push you over £20, instantly unlocking free RM24 delivery.
   
   

2. Plan Around the Weekend: Remember that our dispatch days run Monday to Friday. If you place an order over the weekend, our team will get it packed and handed over to Royal Mail as quickly as possible at the start of the new working week, ensuring it enters the RM24 stream without delay.
   
   

3. Keep an Eye on Tracking: Once your order is dispatched, you’ll receive tracking details so you can monitor your package’s journey through the Royal Mail network right up to your letterbox or safe place.
   
   

Looking to the Future

Our move to RM24 is just one of the many steps we are taking in order to continue to improve Vape Town. As the vaping industry evolves, we remain strongly committed to keeping ahead of the curve not just with the products that we stock, but by ensuring that the way that we work matches the expectations of our entire customer base.

We know that trust is earned through consistent and reliable action. Every time you open a package from Vape Town that arrived swiftly, safely, and without shipping fees (on orders over £20), we reaffirm that commitment.

Ready to Experience the Upgrade?

There has never been a better time to stock up for your vaping needs. Whether you are due for a new upgrade from your current vape kit, need to restock on your preferred premium e-liquids, or want to experiment with a brand-new vape juice, Vape Town is always ready to deliver.

Head over to www.vapetown.co.uk today to explore our extensive selection, fill your basket, and experience the speed, reliability, and convenience of our upgraded RM24 shipping service first-hand. When you spend over £20, you can enjoy free shipping, and let us take care of the rest!