Loyalty Rewards

JOIN OUR LOYALTY CLUB TODAY!

Points can be collected when buying all products in stores and online. When you reach 200 points you will be able to redeem for a £5 money off coupon which can be used against future purchases. This coupon will be sent to you by email. You can bank points and redeem as many vouchers as you wish.

You must register for an account to be able to collect loyalty points. If you do not register for an account points will not be collected and we cannot adjust balances for previous orders where you have checked out as a guest.

If you have purchased from us before online and are registered on our site:

-Click the present icon (mobile) or rewards (desktop) to the bottom left of your screen
-Login into your Vape Town account
-Click all rewards
-Click view
-To redeem - Slide the bar to redeem however many points you wish to spend
-Click redeem
-Click apply discount code to basket
-Your Discount will be on the checkout screen and applied automatically

Please note if you try and login and it says that your details are not recognised or that you cannot reset your password this means that previously you have checked out as a guest. Please follow the below if this is the case.

You are a new customer or have shopped in a high street store and not online before:

-Click the present icon (mobile) or rewards (desktop) to the bottom left of your screen
-Click become a member
-Create your account – If you have shopped in a high street store and wish to link accounts use the same email address you do in our high street stores
-If you have shopped in a high street store previously and have a points balance this will show
-If you are a completely new customer your balance will be zero but you can begin to collect points straightaway
-If you have shopped in a high street store previously and have a points you wish to redeem click all rewards
-Click view
-To redeem - Slide the bar to redeem however many points you wish to spend
-Click redeem
-Click apply discount code to basket
-Your Discount will be on the checkout screen and applied automatically